Outsourcing Work

Deciding whether or not to outsource particular tasks is one of the many important decisions both large and small companies alike have to make often. This can be a difficult decision at times but often the decision making process is greatly simplified and it becomes clear that outsourcing is the only viable option. Situations in which this may occur are when the in-house staff is not qualified for these tasks, when the in-house staff is already overburdened and when there are specific client requirements specifying certain tasks must be completed by individuals with specific qualifications. This article will address each of these situations and discuss why outsourcing becomes the only solution in each case.

The Qualification of In-house Staff

Sometimes outsourcing becomes the only option available because there are no in-house staff members qualified to perform a particular task. This often occurs when a task requires a highly specialized degree or area of expertise. This is especially problematic when the task in question is one which is extremely rare. When this is the case it does not make sense for a company to hire an employee with these capabilities when they will be rarely utilized because employees who are not productive are expensive to the company. However, if this task becomes one which is required regularly, the question of whether or not to outsource the task becomes more complicated. As this article is focusing on situations where outsourcing is the only option, we will not delve further into the factors which complicated this decision such as labor costs and increased manpower.

Smaller companies often face the problem of not having staff members qualified for particular tasks more often than larger companies. Larger companies obviously have a larger pool of employees to pull from and it is therefore much more likely for the smaller firms to have gaps in their level of expertise than it is for larger companies to have these gaps.

The Availability of In-house Staff

Sometimes outsourcing becomes the only option based on staff availability. A company may have a need for tasks to be completed rather quickly. Although it may be a task for which several in-house employees are qualified, current workloads may make it impossible for these employees to take on these tasks. When this occurs, outsourcing again becomes the only option. Company employees are often multi-tasking and may be working towards several serious deadlines at any one particular time. Management is tasked with the responsibility of doling out work to lower level employees and when they feel as though their in-house staff is not able to take on more work, they often turn to outsourcing as a solution.

Workloads often become a factor in outsourcing when there are projects which are particularly time sensitive in nature. Employees and employers often have to prioritize the multiple tasks they are managing but there are times when a number of projects or tasks become urgent simultaneously and when this happens it may become difficult to complete all of these tasks with only the assistance of the in-house staff.

Client Requirements

Sometimes outsourcing becomes the only option as a result of client requirements. Depending on the complexity of a task, a client may require the consultant firm tasked with completing a task to have the task performed by an individual with specific qualifications. These qualifications may include specific training in certain types of software, exact education requirements or previous work experiences. Companies who do not have in-house employees who meet these specific requirements have no choice but to outsource the task to a qualified individual.

When this is an isolated incident, companies often outsource the task and do not make efforts to attempt to hire a full time employee with these qualifications. This is a wise decision especially when the client requirements require an expert in a particular niche of the software industry. Employing an employee of this caliber would likely be rather expensive especially if he would rarely be called upon to utilize his advanced skills.

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Pay an individual outside of your company to complete a software project for you and you could find yourself saving money in the process. This is a concept which may seem counterintuitive to some but those who have embraced the idea of outsourcing realize the cost savings associated with the process is one of the benefits. Outsourcing results in an overall cost savings for a number of reasons. Outsourcing contributes to reduced labour costs and greater productivity. Additionally, outsourcing virtually increases manpower giving companies greater capabilities.

Reduced Labour Costs

For many the most important reason for outsourcing is to reduce labour costs. Employers may not be obligated to offer benefits such as social security, Medicare and workers’ compensation to the workers who are completing the outsourced work. Additionally, these individuals often have their own offices and computer equipment and are capable of completing their work offsite.

Labour costs can be a significant part of a company’s budget for the year. A company that is able to reduce their labour costs will be able to enjoy a greater profit margin without making any other changes to their business operations. There are certainly other changes which can be made to increase profitability but reducing labour costs is a guaranteed method of increasing profitability while other methods of increasing profitability such as marketing different niches will not guarantee success.

Greater Productivity

Another benefit of outsourcing is increased productivity. Greater productivity can be another cost savings benefit for companies. When work is outsourced there are a number of factors which contribute to increased productivity. Productivity may increase due to workers being assigned appropriate projects, workers being more efficient and less cases of underutilization.

Assigning workers to tasks that are beyond their capabilities is one way to cause a decline in productivity. While challenging employees to think for themselves and take on increasing responsibility is worthwhile, giving an employee and assignment he is not qualified to complete can be damaging to productivity because of the learning curve involved. This is why it is so important to outsource complicated software tasks to experts in the industry. They are often able to complete complex tasks quickly and efficiently.

Outsourcing also makes employees more efficient because by allowing individuals to focus on only one task at a time there is less time spent transitioning from one task to another. Many employees and employers think multi-tasking is a way to increase productivity but it can actually have the reverse effect. Employees with too many responsibilities may feel pressured to work on each task each day. This can be detrimental because each time the employee switches from one task to the next it is necessary to get back up to speed with the new task and remind himself where he left off when he stopped working on the project.

Finally, outsourcing can lead to greater productivity by reducing underutilization. For example outsourcing very specialized projects requiring expert analysis is preferable to maintaining this expert on staff when their services are only needed occasionally. If this were a salaried employee he would be greatly underutilized. However, outsourcing these occasional projects to an expert prevents the underutilization phenomenon.

Increased Manpower

Another way outsourcing can save you money is through providing your company with increased manpower. This is especially important for smaller companies who would normally be precluded from attempting to secure larger government projects. This is because there are typically requirements regarding the number of employees a company must have available to work on the project. Maintaining a network of qualified individuals gives a company more bargaining power when negotiating larger contracts.

Outsourcing is really ideal in this situation because it enables the company to work with highly qualified individuals when necessary without having to retain these individuals as salaried staff members. This is significant because niche experts often become so specialized that working as an independent contractor is really their only option because as a salaried employee they are more of a liability to companies than they are an asset. This is because many companies do not want to bear the burden of keeping these individuals on staff when they can outsource the work to them on a per contract basis.

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Outsourcing software jobs, even on a regular basis, can be profitable. Most people incorrectly assume outsourcing is a short term solution when a quick fix is needed and that it can not be a long term way of doing business while still enjoying profitability. Outsourcing is a good idea in the software industry for a couple of very important reasons. One of the most prominent reasons is the software industry is continually evolving and outsourcing software jobs to independent contractors or other software firms gives companies an increased flexibility that is not possible when they rely solely on their in-house software personnel. Being able to offer clients a wider range of skills is beneficial to the company. This can be achieved through outsourcing software jobs to individuals or firms with unique skill sets. Another key element to the theory of it being profitable to outsource software jobs is the effect of virtually increasing your manpower through this process. This article will discuss these two components in greater detail to explain how outsourcing software jobs can be profitable.

Increased Flexibility through Outsourcing

One way outsourcing software jobs helps companies to be more profitable is by increasing their flexibility. This is especially important in the software industry where there is a continuing education process which must be followed in order to stay up to date with the latest software, technology and trends in the industry. Maintaining an in-house staff of employees who were up to date on all of the latest issues in the industry would be time consuming and costly not to mention extremely difficult, if not impossible. Employees would spend more time in training then they would spend completing their actual work which would result in the inability to meet deadlines. It may also result in missed opportunities if there are currently no in-house employees qualified to perform specific tasks.

One way to avoid these pitfalls is to rely on outsourcing to fill in the gaps when there are project needs beyond the abilities of the in-house staff. This allows a company to keep their clients happy by being able to meet their needs. When this happens the company is much more likely to see return work from the client than they were if they floundered on previous tasks.

The flexibility outsourcing provides also allows companies to afford the luxury of allowing their employees to participate in important training classes. This is an important issue because while training and continuing education does make employees more marketable, it also costs the company in terms of productivity because the employees are not profitable during the course of their training. However, if companies are outsourcing some of their software jobs while some of their in-house employees are in training classes, the company gets the benefit of more knowledgeable employees without having to pass on potentially profitable endeavors in the employee’s absence.

Increased Manpower through Outsourcing

In addition to the flexibility issues described above, outsourcing has the added bonus of essential increasing a company’s manpower making them more appealing to potential clients. While there are always going to be some potential clients who are drawn to the appeal of a smaller company, the vast majority would prefer dealing with a larger company that has the manpower necessary to meet all of their complex needs. Outsourcing gives a company the luxury of having industry experts at their disposal without having to maintain these individuals on staff.

Increased manpower through outsourcing is also beneficial when companies want to attempt to procure larger projects. A company may spend years working on smaller projects because they do not have the manpower to adequately complete larger projects. However, realizing how to properly utilize outsourcing gives many smaller companies the confidence they need to begin searching for more complex projects. This is significant because these larger projects will result in a higher rate of profitability.

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