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Posts Tagged ‘Benefits Of Outsourcing’

Is Outsourcing The Answer To Your Software Problems?

July 21st, 2010

Determining whether or not outsourcing is the answer to your software problems is not necessarily a difficult question but it is a question which involves careful consideration. There are a series of questions which should be asked to help determine whether or not outsourcing is a wise decision in a particular case. Examples of some of the questions which should be asked are:

* Are there in-house employees capable or resolving the software problem?
* Do current workloads allow in-house employees to work on this problem?
* How expensive will it be to outsource the task?
* What are the benefits of outsourcing the problem?

This article will take a look at each of these questions and provide insight into how these questions can be used to help make this important decision.

The Capabilities of In-house Employees

Some software problems require highly specialized training to resolve the issues. It is often the case that a company’s in-house employees do not have the capabilities of resolving these software issues. When this occurs outsourcing the problem to a specialist is the obvious choice. However, in situations where the in-house employees are qualified to resolve the problem, the issue of whether or not to outsource becomes more complicated.

Those tasked with making the decision often weight the options by considering the cost of outsourcing versus the speed at which the problem would be resolved in both cases. If there is an expert readily available to tackle the problem it will likely be resolved relatively quickly. However, if in-house employees are currently overburdened, they may not be able to make this problem a priority.

The Workload of In-house Employees

The workload of in-house employees often comes into question when considering whether or not to outsource a specific software related task or tasks. In the previous section we discussed the importance of outsourcing when the in-house employees are not qualified for certain tasks. However, this is not always the case. Often in-house employees are fully capable of completing a task but they are unable to do so because of their current workload. In a situation when all of the in-house employees are unavailable to take on additional tasks, outsourcing again becomes a viable option.

Will Outsourcing Save Money

One of the main factors company’s consider when they contemplate outsourcing is whether or not they will save money by outsourcing. Hiring an expert on a contract basis can certainly be expensive but it is often a worthwhile investment especially for highly specialized work. The cost of outsourcing is usually higher in terms of the hourly rate of the employee but overall the costs may be reduced. When considering work performed by in-house employees it is important to realize the cost of the work includes the employee’s hourly rate, the cost of benefits such as social security, Medicare and workers’ compensation and resources such as office space, hardware, office supplies and other incidentals. After factoring in all of these costs it becomes clear that outsourcing isn’t always the more expensive option.

Another factor to consider when calculating the costs of outsourcing a software problem is how quickly the problem can be resolved by outsourcing as opposed to handling the problem in-house. This will depend on the capabilities and availability of the in-house staff. If there is not a capable staff member available it may take significantly longer to handle the problem in-house.

The Benefits of Outsourcing

Finally, the benefits of outsourcing should be considered in deciding whether or not to outsource particular tasks. We have already touched upon some of the benefits of outsourcing but for the sake of completeness we will include a list of some of the most significant benefits below:

* Decreased labor costs
* Access to industry experts
* Flexibility in scheduling
* Increased manpower

With so many benefits it is clear that outsourcing can be a viable solution to many software problems. The bottom line in determining whether or not to outsource a particular software problem often involves comparing the benefits of outsourcing to the costs of outsourcing.

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Understanding Outsourcing

May 5th, 2010

Outsourcing is a term which has received a great deal of attention lately. Despite the increasing trend in companies relying on outsourcing there are still some who do not clearly understand what is meant by the term outsourcing. This article will examine some of the key elements of outsourcing to help the reader develop a better understanding of the concept of outsourcing.

Outsourcing Defined

What is outsourcing? This is the most basic question many have about the subject of outsourcing. They are not yet interested in more complex aspects of the issue because they have not yet grasped the most basic understanding of the process. In the simplest language outsourcing is when a company delegates the completion of certain tasks to an individual not employed by the company directly. This individual may be an independent contractor or an employee of another company who is subcontracted to complete these tasks. In exchange for the individual’s services, he or his company receives monetary compensation.

This description of outsourcing makes it far easier to understand the concept. Most people incorrectly assume outsourcing only applies to situations where large corporations have products manufactured overseas by a subsidiary and don’t realize examples of outsourcing can be seen just about everywhere in corporate America.

Domestic Outsourcing

Domestic outsourcing refers to outsourcing where both the primary company and the independent contractor or subsidiary are located in the same country. One of the main reasons for outsourcing is to reduce costs but it is not always necessary to outsource work overseas to reduce costs. Cost savings will be discussed in greater detail in the section on the benefits of outsourcing but essentially outsourcing results in a savings as a result of a reduction of labour costs.

Overseas Outsourcing

Overseas outsourcing is the type of outsourcing most people already understand. This is where large corporations such as Nike, and even some smaller companies, employ manufacturing plants overseas in third world countries to upsize their profits. This is significant because their costs including wages, materials and building lease would be considerably higher in the United States than they are in these other countries.

Benefits of Outsourcing

Now that you have a clearer understanding of the concept of outsourcing, you might wonder why companies would go to the trouble of outsourcing certain tasks. Outsourcing is popular because there are a great deal of benefits to the companies who outsource the work. Some of the benefits include:

* Reduced labour costs
* Increased workforce
* Greater flexibility

One of the main reasons companies resort to outsourcing is it can significantly reduce costs. In the case of overseas outsourcing of manufacturing tasks, costs can be cut dramatically because there are lower wages and costs associated with managing and maintaining the manufacturing plants. However, companies also enjoy a cost savings when they outsource tasks domestically. Reduction of labour costs is the primary source of savings in this case. Independent contractors hired on a contract basis for the purpose of completing specific tasks are often not given benefits such as social security, Medicare and workers’ compensation.

Another benefit to outsourcing is enjoying a larger workforce without actually hiring additional employees. Companies who maintain networking relationships with qualified individuals have more opportunities open to them because they are able to rely on these individuals to assist them if they acquire large or complicated projects.

Finally, outsourcing gives a company a great deal of flexibility. Companies who have a significant workload and backlog of work where the majority of the employees are highly utilized might be hesitant to compete for new work because they do not have a great deal of employee availability. However, with a network of individuals to rely on if the need to outsource arises, the company has more flexibility in pursuing new work.

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